Guarantee Policy


Every STEELIO® watch that is purchased from Steelio, Inc. or an Authorized Dealer also comes with The STEELIO® 3R GUARANTEE, which states that if your watch cannot be REPAIRED within a REASONABLE specified time period, it will be REPLACED with a brand new STEELIO® watch of like kind and quality at no additional cost to you.


Your new STEELIO® timepiece is automatically warranted to the owner for two full years from the date of purchase. The warranty covers any and all parts of the watch that may need repair due to defects in materials or workmanship under normal use.  STEELIO® obligations hereunder are limited to repair or replacement at its option. 


Please note that this guarantee does not cover defects arising from: 


• Normal wear and tear to the timepiece including battery and strap.

• Accidental damage or improper care to the case, crystal or bracelet.

• Deterioration resulting from excessive use, negligence or any tampering to the timepiece. 


• Modifications to the original design of the timepiece. 


• Damage caused by immersion of timepiece into water beyond the water-resistance level for the model. 


If any of the above mentioned occurs, this guarantee will automatically be considered void. 


An original STEELIO® hologramed guarantee card along with a proof of purchase receipt must be produced to STEELIO® in order to receive warranty service within the stated period of two years. 


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