Repairs and Service

REPAIR AND SERVICE INSTRUCTIONS

If your STEELIO® watch needs repair or service, you can (1) initiate a repair order by sending us an email at service@steelio.com, (2) send your watch directly to Steelio, Inc. in San Francisco, California, (3) send it to a STEELIO® Certified Repair Center.

 

(1) Initiate a repair order by sending us an email at service@steelio.com:

 

Email us at service@steelio.com with your name, address, contact information, and a copy of your hologramed guarantee card along with proof of purchase. One of our representatives will contact you with shipping instructions. 

 

(2) Send your watch directly to Steelio, Inc. (BY MAIL ONLY – no walk-in service at this address):

 

Ship your watch to the address below with your name, address, contact information, and a copy of your hologramed guarantee card along with proof of purchase. 

 

Steelio Service Department
888 Brannan Street, #2162
San Francisco, California 94103
+1.800.906.7179

 

(3) STEELIO® Certified Repair Center

 

To locate a STEELIO® Certified Repair Center your area, please contact Customer Service at: service@steelio.com or by calling us toll-free at +1.800.906.7179. Representatives are available 9am-5pm PST Monday-Friday.

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